Privacy Policy
This Privacy Policy explains how Noteasy.app (“Noteasy”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you use our mobile application and related services (collectively, the “Service”).
1) Information We Collect
- Account Information: Name and email address you provide when creating an account or contacting support.
- Subscription & Payments: Purchases and subscriptions are processed by Apple. We do not store your full payment card details. Apple’s handling of payment data is governed by Apple’s terms and policies.
- User-Generated Content (UGC): If you choose to upload or create content within the app (such as photos, documents, voice recordings, and notes), this content is stored securely and used solely to provide the Service (e.g., note-taking, synchronization, backup, or processing features). We do not sell your content, and we do not share it with third parties except as needed to operate the Service (see “Sharing & Disclosure”). You may delete your content at any time; upon deletion, it will be removed from our systems within a reasonable period.
- Usage Data: App activity (e.g., feature usage, in-app actions), diagnostics, and performance data (e.g., crash logs and error reports) to improve stability and reliability.
- Device & Technical Data: Device model, operating system version, app version, language, country/region, and IP address.
- Communications: Information you provide in support requests, feedback, or surveys.
Note: The app does not collect health or medical data.
2) How We Use Information
- Provide, maintain, and improve the Service and core functionality.
- Manage accounts, subscriptions, and access entitlements.
- Process and store your User-Generated Content so that you can access, sync, and manage it across devices.
- Monitor performance, fix bugs, and enhance security.
- Send important notices (e.g., feature updates, policy changes, billing notices).
- Comply with applicable laws and enforce our terms.
3) User-Generated Content & Deletion
You control your content. You can create, upload, edit, and delete photos, documents, voice recordings, and notes within the app. When you delete content, we remove it from active systems within a reasonable period, subject to technical limitations and legal obligations (e.g., limited backups retained for reliability and disaster recovery). Backups, if any, are purged on a scheduled cycle and are not used for any purpose other than continuity of the Service.
4) Legal Bases for Processing (EEA/UK/Türkiye)
Where applicable, we process personal data on the following legal bases:
- Contractual necessity (to provide the Service you requested).
- Legitimate interests (e.g., to secure and improve the Service, prevent misuse).
- Consent (where required; you can withdraw consent at any time).
- Legal obligations (to comply with laws and regulatory requirements).
6) Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymize it in a reasonable timeframe.
7) Security
We use reasonable administrative, technical, and organizational measures to protect information, including encryption in transit (e.g., TLS) and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to request data portability. To exercise these rights, contact us at support@noteasy.app. We may take steps to verify your identity before responding.
- EEA/UK/Swiss users: You can lodge a complaint with your local data protection authority.
- Türkiye (KVKK): You may exercise rights of access, rectification, erasure, restriction, objection, and portability as applicable.
- US (e.g., CA/VA/CO) residents: State privacy laws may provide additional rights; contact us to submit a request.
9) Children’s Privacy
The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, please contact us and we will promptly delete such information.
10) International Data Transfers
We may process and store information in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers (e.g., standard contractual clauses or equivalent mechanisms).
12) Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
13) Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the “Last updated” date at the top of this page. Significant changes may be communicated in-app or on our website.
14) Contact Us
If you have questions or requests about this Privacy Policy or our data practices, contact us at support@noteasy.app.
Related: Terms of Use (Apple Standard EULA)